FAQs



Setup

You only need 2 things:

(1) For your website to have MemberPress installed.

(2) To have the MemberPress Developer Tools plugin installed.


PLEASE NOTE ... 

ACCESS
To have access to the MemberPress Developer Tools plugin, you need to have one of these MemberPress Plans:

- Scale
- Plus (legacy plan)
- Pro (legacy plan)
- Developer (legacy plan)

If you do not have access to the Developer Tools plugin but would still like to use Member Mind, please send us your feedback.


INSTALLATION
Installing Developer Tools on your MemberPress site is easy. See installation guide here.

Around 2–5 minutes. You install a plugin, paste in your keys, and your data starts syncing.

Privacy & data

In real time. Changes on your MemberPress site — new signups, payments, cancellations — flow through within seconds. A full sync also runs automatically twice a week as a safety net.

It's yours. If you ever decide to stop, we remove your data from our systems.

Your data is read from your MemberPress site into Member Mind's secure database, where it's used to build your dashboard.

Product

MemberPress shows you the raw numbers; Member Mind shows you what they mean. You get revenue and growth trends over time, churn analysis, member journeys, at-risk member alerts, and content engagement — the insights that are buried or missing in MemberPress's built-in reporting.

In real time. Changes on your MemberPress site — new signups, payments, cancellations — flow through within seconds. A full sync also runs automatically twice a week as a safety net.

Yes. If you have reports enabled, Member Mind will send you a clear summary of your business to your inbox every week, automatically.

Membership

Yes. There's no lock-in — you can stop using Member Mind whenever you like.

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